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The Bus Transformation Project is a plan to transform bus in the Washington region and improve service and customer experience, creating a more cohesive system that works for riders.
The Bus Transformation Project developed a regional Strategy and Action Plan that focus on improving customer experience, connecting the region through better bus service, and fostering collaboration across transit and roadway agencies.
Developed and shaped by a broad range of stakeholders and the public from across the region, the Strategy recommends concrete actions to transform existing bus services into a truly integrated, accessible regional bus network that is part of the larger regional mobility system. The Action Plan highlights the tactical activities required to achieve the changes envisioned for the region’s bus system.